Close this search box.

Employee Relations and Recognition – Human Resources

Business Planning and Goal Setting is an important module in Business Management as it helps entrepreneurs and managers to develop and execute effective business plans. Business planning is critical to the success of any business.

Business Planning and Goal Setting is a crucial aspect of running a successful business. It involves setting clear objectives and developing a strategic plan to achieve those objectives.

This module aims to achieve a conceptual and comprehensive understanding of strategy road map creation using core contemporary methodologies to make relevant proposals for business progression.

The programme content has been designed specifically for people working in non-financial roles. This programme is not strictly for managers. Any employee whose role involves financial responsibilities or input into financial processes/reviews would benefit from understanding the key financial concepts covered in this course. This course can be adapted to suit all levels, roles and needs.

Programme Structure

Industrial relations involve studying and managing relationships between employers, employees, and their representatives in the workplace, encompassing employment conditions, collective bargaining, dispute resolution, employee rights, and fostering harmonious work environments for organizational success and societal well-being.

The functions and objectives of industrial relations revolve around promoting effective communication, maintaining harmonious workplace relationships, ensuring fair and equitable treatment of employees, resolving conflicts and disputes, safeguarding workers’ rights and interests, enhancing productivity and organizational performance, and contributing to social and economic development.

The HRM (Human Resource Management) approach to employee relations focuses on fostering positive and mutually beneficial relationships between employees and the organization. It emphasizes open communication, employee engagement, teamwork, conflict resolution, and the promotion of a supportive work environment. This approach aims to create a win-win situation where both the employees and the organization benefit from productive and harmonious employee relations.

The role of the HR (Human Resources) function in employee relations is to facilitate and manage the relationship between the organization and its employees. HR professionals play a crucial role in implementing policies and practices that promote fair treatment, employee engagement, and effective communication.

The elements of employee relations include communication, engagement, conflict resolution, performance management, and employee rights. These aspects contribute to a positive work environment, effective problem-solving, and the protection of employee rights, leading to improved productivity and organizational success.

Employee relations processes involve essential activities such as communication, grievance handling, discipline, bargaining, and feedback. They are designed to maintain positive relationships, address concerns, resolve conflicts, and enhance employee engagement and satisfaction.

Employee relations policies are organizational guidelines that outline expectations, rights, and responsibilities between employers and employees, ensuring fair treatment, effective communication, and compliance with laws. They cover areas such as employment conditions, performance management, grievances, discipline, and benefits, promoting a harmonious work environment.

Employee relations strategies refer to deliberate approaches taken by organizations to foster positive relationships between employers and employees, aiming to create a harmonious work environment and enhance productivity through effective communication, conflict resolution, and employee engagement.

Trade unions play a vital role in employee relations by representing and advocating for the rights and interests of workers. They negotiate with employers on various matters such as wages, working conditions, and benefits, and help ensure fair treatment and protection for employees. Trade unions also engage in collective bargaining, provide support and guidance to workers, and contribute to shaping labor policies and legislation.

Learning Outcomes

  • Understand the concept and theories of employee relations, and their application in the workplace.
  • Explore the roles and responsibilities of key stakeholders in employee relations, including employers, employees, and unions.
  • Explain the importance of employee engagement and strategies for fostering it within an organization.
  • Identify and analyze employee relations issues, including conflicts, disputes, and grievances, and assess their impact on employee morale and organizational performance.
  • Apply conflict resolution techniques such as negotiation, mediation, and arbitration to effectively manage and resolve employee relations issues.
  • Develop strong communication and negotiation skills necessary for managing employee relations and engaging in labor-management relations.

Join Us

Start Date
February 2024

Study Mode

Certification Employee Relations and Recognition – Human Resources

Learning Time
3 Weeks


Start Date

Study Mode

Certification Employee Relations and Recognition – Human Resources

Learning Time
3 Months


Why Get Certified

Upon successful completion of the Mastering Leadership and Management programme, you’ll earn a certificate of completion from the Westminster Central College.

Getting certified shows employers that you have a clear understanding of the core concepts of Leadership and Management. You can also add the qualification to your CV, and easily upload it to your LinkedIn profile.

Becoming certified shows you have strong leadership and management skills and that you’re motivated to learn: two essential qualities in the workplace. Demonstrating these qualities can help improve your chances of finding the job you want.

Improving your leadership and management skills can help you find a job, get promoted, or start a whole new career.

Student Support

We encourage you to make full use of all of the support services and facilities available to ensure you have the best possible experience during your time at the School.

Personal tutors can help you with a range of issues affecting your studies, as well as tell you about other University support available.

If you think your circumstances might affect your academic achievement, it’s a good idea to talk to your programme tutor about your situation. They can help you manage your workload and, if necessary, explain the rules about extenuating circumstances for assignments.

WCC offers additional specialist support for all students to develop skills that enhance your employability prospects and support your studies.

Our extensive careers service supports you throughout your time at School to ensure that when you complete the programme, you are well-prepared for the world of work.

The WCC Experience

Expert Trainers

Passionate specialists who keep up to date with the latest trends in their field.

Quality Delivery

Trainers have assessed annually on the quality of their delivery and delegate engagement.

Practical Training

Theory and practical based training to take back to the office which leads you more.

Small Class Sizes

No more than 15 people to ensure you get the most from our trainers.

Apply Now and Be the Change

Unlock your leadership potential and propel your career to new heights.
Please contact us on +44 20 8555 7585 or send us an email to to discuss your requirements and obtain an application form.

Related Programmes

Motivating and Rewarding Employees

Trends in Employee Benefits, Reward Strategies, Employer Objectives, Employee Objectives, and Developing Pay Structures are key aspects of effective compensation and benefits management.

Develop and Implement Recruitment Strategies

Recruitment and selection are crucial processes for organizations to attract and hire talented individuals.

The Importance of Training & Development in the Workplace

Training is vital for organizational success. Considerations like location, facilities, and timing are crucial.