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Performance Management of Workers

Performance reviews are an essential component of managing employees, but they can come with their fair share of challenges. From unclear expectations to inadequate support, these issues can impact the effectiveness of the review process.

This article explores common problems in performance reviews and offers strategies for supervisors to overcome them, ultimately improving performance management within the organization.

The programme content has been designed specifically for people working in non-financial roles. This programme is not strictly for managers. Any employee whose role involves financial responsibilities or input into financial processes/reviews would benefit from understanding the key financial concepts covered in this course. This course can be adapted to suit all levels, roles and needs.

Programme Structure

Performance counseling is a process that supervisors use to address performance issues and provide guidance to employees. By engaging in open discussions, setting goals, and providing ongoing support, performance counseling aims to improve employee performance and contribute to the success of the organization.


360-degree appraisal is a performance evaluation method that gathers feedback from multiple sources, such as supervisors, peers, subordinates, and clients. It provides a comprehensive assessment of an individual’s performance, fostering development, self-awareness, and accountability. This shortens the intro, focusing on the main features of 360-degree appraisal.

The potential review or career-development interview is a crucial process that assesses an employee’s career aspirations, skills, and growth potential within an organization. It involves discussing performance, career goals, development opportunities, and creating an action plan for professional advancement. This interview helps align employee aspirations with organizational objectives and promotes a proactive approach to career growth.


Succession planning: Identifying and developing future leaders for organizational continuity and success.

Effective performance appraisal involves the systematic evaluation of employees’ job performance to provide feedback, recognize achievements, and align goals for improvement. It plays a crucial role in enhancing employee development, engagement, and organizational success.


Learning Outcomes

  • Understanding the concept and importance of performance management in organizational success.
  • Familiarity with the key components and stages of the performance management process.
  • Developing skills in setting SMART (Specific, Measurable, Achievable, Relevant, Time-bound) performance goals and objectives.
  • Learning how to conduct effective performance evaluations and appraisals.
  • Understanding the role of performance management in employee development and career progression.
  • Enhancing communication and interpersonal skills to facilitate effective performance discussions.
  • Appreciating the importance of continuous performance management and ongoing feedback in driving individual and organizational growth.

Join Us

Start Date
February 2024

Study Mode

Performance Management of Workers

Learning Time
3 Weeks


Start Date

Study Mode

Performance Management of Workers

Learning Time
3 Months


Why Get Certified

Upon successful completion of the Mastering Leadership and Management programme, you’ll earn a certificate of completion from the Westminster Central College.

Getting certified shows employers that you have a clear understanding of the core concepts of Leadership and Management. You can also add the qualification to your CV, and easily upload it to your LinkedIn profile.

Becoming certified shows you have strong leadership and management skills and that you’re motivated to learn: two essential qualities in the workplace. Demonstrating these qualities can help improve your chances of finding the job you want.

Improving your leadership and management skills can help you find a job, get promoted, or start a whole new career.

Student Support

We encourage you to make full use of all of the support services and facilities available to ensure you have the best possible experience during your time at the School.

Personal tutors can help you with a range of issues affecting your studies, as well as tell you about other University support available.

If you think your circumstances might affect your academic achievement, it’s a good idea to talk to your programme tutor about your situation. They can help you manage your workload and, if necessary, explain the rules about extenuating circumstances for assignments.

WCC offers additional specialist support for all students to develop skills that enhance your employability prospects and support your studies.

Our extensive careers service supports you throughout your time at School to ensure that when you complete the programme, you are well-prepared for the world of work.

The WCC Experience

Expert Trainers

Passionate specialists who keep up to date with the latest trends in their field.

Quality Delivery

Trainers have assessed annually on the quality of their delivery and delegate engagement.

Practical Training

Theory and practical based training to take back to the office which leads you more.

Small Class Sizes

No more than 15 people to ensure you get the most from our trainers.

Apply Now and Be the Change

Unlock your leadership potential and propel your career to new heights.
Please contact us on +44 20 8555 7585 or send us an email to to discuss your requirements and obtain an application form.

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