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The Importance of Training & Development in the Workplace

Training is vital for organizational success. Considerations like location, facilities, and timing are crucial. Benefits include increased productivity, reduced turnover, and improved efficiency.

Training enhances performance, retention, and competitiveness. Evaluation and feedback are crucial. Standard training areas cover communication, computer skills, customer service, diversity, ethics, and safety. Prioritizing employee development leads to success.

The programme content has been designed specifically for people working in non-financial roles. This programme is not strictly for managers. Any employee whose role involves financial responsibilities or input into financial processes/reviews would benefit from understanding the key financial concepts covered in this course. This course can be adapted to suit all levels, roles and needs.

Programme Structure

raining objectives aim to enhance skills, boost productivity, improve performance, engage employees, reduce turnover, adapt to change, promote a positive culture, ensure compliance, develop leadership, and enhance organizational performance. They guide training programs to achieve desired outcomes and align with strategic goals.

Employee training and development benefits organizations through increased productivity, reduced turnover, improved efficiency and financial gains, enhanced quality and customer service, cost savings, improved morale, effective communication, and maintaining competitiveness.

Assessing training needs involves evaluating factors such as employee requests, survey results, evaluation deficiencies, individual development plans, changes in laws and regulations, the need for new leaders, new employees, equipment, managers, programs, technology, reassignments, and safety issues.

Identifying training needs involves recognizing areas where employees require additional knowledge, skills, or development. This can be determined through employee requests, performance evaluations, feedback from supervisors or managers, organizational goals, changes in job responsibilities, emerging technologies, or industry trends.

The training process includes assessing needs, setting objectives, designing and delivering training, evaluating effectiveness, and monitoring progress. It ensures employee development and aligns training with organizational goals.

Employee training covers various areas such as communication, computer skills, customer service, diversity, ethics, human relations, quality initiatives, safety, and sexual harassment. These areas aim to enhance employee knowledge, skills, and attitudes for improved job performance and organizational success.

Assessing the cost effectiveness of training involves evaluating whether the training has achieved the desired outcomes for individual employees and the organization as a whole. Various methods can be used, including participant and manager feedback, surveys, performance data, retention testing, and interviews. The assessment should consider the extent to which the training met specific work needs, identify any necessary changes for future training, and evaluate the suitability of training methods for effective learning. Ultimately, the goal is to determine the value and impact of training investments on organizational performance.

Learning Outcomes

  • Training equips employees with the skills and knowledge necessary to perform their job tasks more effectively, resulting in better performance outcomes.
  • Increased productivity: Well-trained employees are more efficient and competent in their roles, leading to higher productivity levels within the organization.
  • Cost savings: Training programs contribute to cost savings by reducing the need for constant supervision, minimizing errors and rework, and improving overall operational efficiency.
  • Implementation of strategy is a critical phase. Without effective implementation, the best of business plans are useless.
  • Positive employer brand: Investing in training and development creates a positive employer brand, attracting top talent and positioning the organization as an employer of choice.
  • Effective time management: Training programs teach employees valuable time management techniques, helping them prioritize tasks, meet deadlines, and work more efficiently.

Join Us

Start Date
February 2024

Study Mode

The Importance of Training & Development in the Workplace

Learning Time
3 Weeks


Start Date

Study Mode

The Importance of Training & Development in the Workplace

Learning Time
3 Months


Why Get Certified

Upon successful completion of the Mastering Leadership and Management programme, you’ll earn a certificate of completion from the Westminster Central College.

Getting certified shows employers that you have a clear understanding of the core concepts of Leadership and Management. You can also add the qualification to your CV, and easily upload it to your LinkedIn profile.

Becoming certified shows you have strong leadership and management skills and that you’re motivated to learn: two essential qualities in the workplace. Demonstrating these qualities can help improve your chances of finding the job you want.

Improving your leadership and management skills can help you find a job, get promoted, or start a whole new career.

Student Support

We encourage you to make full use of all of the support services and facilities available to ensure you have the best possible experience during your time at the School.

Personal tutors can help you with a range of issues affecting your studies, as well as tell you about other University support available.

If you think your circumstances might affect your academic achievement, it’s a good idea to talk to your programme tutor about your situation. They can help you manage your workload and, if necessary, explain the rules about extenuating circumstances for assignments.

WCC offers additional specialist support for all students to develop skills that enhance your employability prospects and support your studies.

Our extensive careers service supports you throughout your time at School to ensure that when you complete the programme, you are well-prepared for the world of work.

The WCC Experience

Expert Trainers

Passionate specialists who keep up to date with the latest trends in their field.

Quality Delivery

Trainers have assessed annually on the quality of their delivery and delegate engagement.

Practical Training

Theory and practical based training to take back to the office which leads you more.

Small Class Sizes

No more than 15 people to ensure you get the most from our trainers.

Apply Now and Be the Change

Unlock your leadership potential and propel your career to new heights.
Please contact us on +44 20 8555 7585 or send us an email to to discuss your requirements and obtain an application form.

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